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Claims Management Outsourcing

Claims Management Outsourcing

We will assume the dialogue with the customer in case of claims and process the entire transaction proficiently. Our know-how, our strong systems and last but not least our high level of service commitment will help to optimise your claims-cost ratio.

Professional customer management in claims handling

For successful claims management, it is crucial to quickly and safely assess the scope of the damage and the duty of replacement. We will assume the dialogue with the customer in case of claims and process the entire transaction proficiently. You can count on decades of experience by APRIL!

Your strong partner in claims management outsourcing

Outsourcing claims Management to APRIL will provide you with a strong partner by your side. We register claim parameters as well as relevant customer information and reliably document the claims process. The damage claim has to be assessed and recorded in great detail. APRIL can provide powerful technology based on decades of experience. This combination enables us to operate cost-efficiently and reliably. Our know-how and our high level of service commitment will help to optimise your claims-cost ratio.

APRIL as claims management service provider: Your advantages

APRIL has been an expert in insurance matters for almost three decades now. We operate white-label claims management in Germany for notable market players - with the highest level of expertise. Entrust APRIL as a competent partner with your claims management processes. We will process any customer wishes and requests with extensive know-how. You can profit from our experience in the insurance world as we will process even the most complex customer requests competently, safely and fast. Service-oriented and extremely professional processing is our speciality.

In addition, we constantly work on improving our service through process orientation and regular reporting.

Your advantages with APRIL as service provider for claims management

We will provide you with decades of experience and extensive knowledge of APRIL experts for your claims management. Your advantages at a glance:

  • Long-standing experience with insurance products and expertise in claims management
  • Detailed understanding of the matter - we will handle even the most complex processes competently
  • Cost advantages due to scaling effects
  • Customer-oriented solutions thanks to flexible IT-structures
  • High-performance technology
  • Automated ticket system
  • Optimised response times
  • High degree of customer orientation, driven by service and solutions
  • Quick and safe assessment
  • Extensive queries for all relevant information for safe handling
  • Extensive claims management
  • Optimisation of the claims-cost ratio

 

 

 

 

 

About APRIL

APRIL Deutschland AG is your expert for innovation and flexibility in the insurance market. We will support you in the following areas:


Consulting for financial services providers
Business process outsourcing
Portfolio of insurance products

Contact APRIL

We look forward to hearing from you.

Contact APRIL